Cancellations and Refunds

As a courtesy to our Community, we have temporarily updated our refund and cancellation procedure.

ADULT AND YOUTH ENRICHMENT, CLASSES AND ACTIVITIES

  • If you need to cancel your registration, seven or more days before the class start date, you will receive a full refund.
  • If you need to cancel your registration under seven days of the class start date, you will be given an online voucher code for the amount paid. Online vouchers will be available in your account as soon as possible. 

GYMNASTICS AND AQUATICS 

  • If you need to cancel your registration before the registration deadline, you will receive a full refund. 
  • If you need to cancel your registration after the registration deadline, you will be given an online voucher code for the amount paid. Online vouchers will be available in your account as soon as possible. 

 

Early Learning ECFE Cancellation and Refund Information

ECFE Class Cancellation

If you decide to cancel a class without enrolling in another in its place, the following refund policy will apply.

  • If you cancel a class before the start date, a processing fee will be deducted from your refund.

If the class cost is between $5-$124, there will be a $5 processing fee. 
If the class cost is $125 or higher, there will be a $10 processing fee. 

  • If you cancel after classes begin, a pro-rated refund will be given up to 4 weeks into classes
  • No refunds will be given after the fourth week of classes.
  • Classes and sibling care with insufficient enrollment may be canceled prior to the class start date. If this occurs, you would be notified and a full refund would be provided
    No refunds or class make-ups will be made when classes are canceled due to emergency school cancellations.

Early Learning Preschool Cancellation and Refund Information

Preschool Class Cancellation Registrations fees are non-refundable after a student has been placed in a class. A two-week notice is required when withdrawing your child from class. Failure to do so may result in additional charges. All outstanding balances must be paid in full.

Kids Club Contract and Enrollment Change Information

To view information on Kids Club contract, enrollment changes, withdrawals, schedule reductions and more, click here