FAQ Page Concerning COVID-19 Cancellations

FREQUENTLY ASKED QUESTIONS CONCERNING COVID-19 CANCELLATIONS FOR COMMUNITY EDUCATION CLASSES AND ACTIVITIES

(Revised March 17, 2020)
 
Q:
My class was part of a session (driver’s ed, swimming, gymnastics, etc..), will it be made up?
A: For class sessions that fall into the window of closure (March 16 - May 3), the entire session will be cancelled. We are working hard to provide you with answers on whether or not these will be rescheduled, but again, information changes very rapidly and currently we are unable to answer that. Thank you for your patience with us.

Q: 
Are you going to automatically re-enroll me in the enrichment class/activity that was cancelled?
A: No. You will have to re-register for a class/activity that was cancelled.

Q:
Do you have any information regarding classes or activities beyond May 3?
A: No. Please know we are doing our best with the rapidly changing information we have, and we will inform you as soon as possible when we know any information beyond May 3.

Q:
Is the Senior Center Open?
A: The Senior Center located at the District Program Center is closed until further notice.

Q:
Are the AARP tax appointments cancelled?
A: Yes. Tax appointments through AARP are cancelled until further notice.

Q:
Are screening appointments still happening?
A: Screening appointments are currently cancelled through May 3.

Q:
Are Activity Centers open?
A: Activity Centers are closed for the remainder of the 2019-20 season.

Q: When can I expect a refund and/or credit voucher?
A: If you had a class, activity or session between the timeframe of March 16 - May 3, we are currently working on processing refunds and/or credit vouchers. You will receive an email from us when this is completed. Thank you for patience as we work to complete them.


Q: I need Child Care. Where can I go?
A:
At this time South Washington County Schools is opening child care at no cost to families who qualify. Emergency Child Care is open to currently enrolled students in Kindergarten-grade 5 for parents or guardians who are defined as an emergency responder that is crucial to the prevention and treatment of COVID-19. Please visit the District website to get more information Emergency Child Care. 

Q: I am interested in receiving free meals for my child. How do I sign up?
A: 
Please visit the District website to get more information on receiving free meals. 

Q: I am Looking for resources for my family. Where can I find these?
A:
District 833 is compiling a list of resources for families to utilize during this time. You can view them here.  
 

Other Important Information

  • Home and hospital visits through our Early Learning program are suspended until further notice.
  • Early Learning's Spring Fest has been cancelled.
  • Adult Enrichment's Marketplace of Learning has been cancelled.
  • The Youth Financial Assistance Fundraiser, the Very Important Person Ball has been cancelled.

Have Questions Not Answered Here?

Call us at 651-425-6600 or email us at CommunityEducation@sowashco.org and we will do our best to assist you.